Terms and Conditions
Brainspotting and Other Services Provided by Dr. Lenore Matthew
Please save the following information for your records.
I agree and release Lenore Matthew LLC of any and all liability/responsibility for any actions or in-actions. Lenore Matthew LLC is not held liable for any direct, indirect, incident, consequential, or punitive damages arising from using these services. Lenore Matthew LLC is not liable for actions on behalf of the client out of negligence or fraudulent misrepresentation.
Payment:
(1) Payment of the session is due in full at the time of booking.
Rescheduling and Cancelations:
(1) All rescheduling and cancelations must be done at least 24 hours before the scheduled appointment.
(2) After 24 hours prior to the appointment, no changes can be made and no refunds or credit will be issued.
(3) No refunds or credit will be issued for no-shows.
(4) Missed sessions, workshops, classes, trainings, and all other appointments cannot be exchanged for future events.
Legal Policies:
(1) All information provided is for informational purposes only. Lenore Matthew makes no representations as to the accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.
(2) All information is provided on an as-is basis. All sessions and services with Lenore Matthew are intended for the highest good of her clients.
(3) Regardless of the information provided during the sessions, clients are responsible for their own choices and actions or non-actions.
(4) Services and interactions with Lenore Matthew do not replace or negate professional services that may or may not be needed in the form of medical, legal, mental health, or other professional counsel.
(5) Lenore Matthew shall not be liable for any decisions and/or actions taken based on the information given in the sessions or other interactions with her.
(6) Brainspotting sessions with Lenore Matthew are not therapy and are not intended to replace therapy.
(7) Lenore Matthew is not a licensed clinical therapist, does not claim to be, and does NOT provide Brainspotting to treat mental health conditions.
(8) Lenore Matthew reserves the right to refuse service if she deems client/practitioner fit is not in accordance, including but not limited to those she deems to have needs beyond the scope of what she provides.
(9) If termination of services occurs, sessions that have not been completed will be refunded.
(10) Any grievances may directed to lenore@drlenorematthew.com.
(11) Kindly note that by registering for the event, you will be added automatically to Lenore Matthew's email list to notify you of other upcoming offerings and events.
If you are in crisis, contact your local crisis support. In the United States, contact 911 for an emergency and 988 to reach the Suicide and Crisis Lifeline. 988 can be reached by call or text.