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Terms and Conditions
Brainspotting and Other Services Provided by Dr. Lenore Matthew


Please save the following information for your records.

I agree and release Lenore Matthew LLC of any and all liability/responsibility for any actions or in-actions. Lenore Matthew LLC is not held liable for any direct, indirect, incident, consequential, or punitive damages arising from using these services. Lenore Matthew LLC is not liable for actions on behalf of the client out of negligence or fraudulent misrepresentation. 


 (1) Payment of the session is due in full at the time of booking.

Rescheduling and Cancelations:

(1) All rescheduling and cancelations must be done at least 24 hours before the scheduled session. 


(2) After 24 hours before the session, no changes can be made to the appointment and no refunds or credit will be issued.


(3) No refunds or credit will be issued for no-shows.

Legal Policies:

(1) All information provided is for informational purposes only. Lenore Matthew makes no representations as to the accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.


(2) All information is provided on an as-is basis. All sessions and services with Lenore Matthew are intended for the highest good of her clients. 


(3) Regardless of the information provided during the sessions, clients are responsible for their own choices and actions or non-actions. 

(4) Services and interactions with Lenore Matthew do not replace or negate professional services that may or may not be needed in the form of medical, legal, mental health, or other professional counsel.

(5) Lenore Matthew shall not be liable for any decisions and/or actions taken based on the information given in the sessions or other interactions with her. 

(6) Any grievances may directed to

(7) Kindly note that by registering for the event, you will be added automatically to Lenore Matthew's email list to notify you of other upcoming offerings and events. 

If you are in crisis, contact your local crisis support. In the United States, contact 911 for an emergency and 988 to reach the Suicide and Crisis Lifeline. 988 can be reached by call or text.

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